You can do this in different ways, through the Apple Support app, through the Apple website or by calling Apple’s customer service number (900 812 703). One of the fastest and most effective ways to always solve any problem with any Apple device is to contact the technical service of the Cupertino company. In that case, to clear up any doubts, apart from granting permissions to the app in question, what you have to do is check that the camera works or not with other applications. It could be that you are trying to use the camera of your Mac with an application that does not have permission to use it and therefore does not work. In case the version of macOS installed on your Mac is macOS Mojave or later, be very aware of which applications you have given access to your camera and which ones have not. Check the permissions of the apps to the camera In case you need to use the camera with an app that is listed, make sure the Limits check box is not selected. Click on “App Usage Limits” in the sidebar.Make sure the Camera check box is selected.Click Content & Privacy in the sidebar and then Apps.Select the Apple menu, click System Preferences and then Screen Time.If the version of the operating system on your Mac is macOS Catalina and you use Screen Time, you have to make sure that the camera is turned on and know the apps that use it have available time. ![]() It may happen that the camera does not work because some process that is carried out in the background has been blocked and the way to solve it is by restarting the Mac, therefore, we recommend that one of the first actions you take is this. One of the solutions that are always proposed and that in many cases is really effective is the restart of the device. You can also choose to go back to the previous version while the software problem is fixed.Īnother very effective way to know if the problem with your camera is an individual issue or it is a generalized failure is to go to different forums or even in the same social network Twitter, where you can find other users with the same problem and even possible solutions. However, on rare occasions there are some updates that can cause errors, so if your camera has stopped working after updating your Mac’s operating system, we recommend that you contact Apple to report the problem and also, verify in this way that the failure is generalized and that you only have to wait for the Cupertino company to launch a new version solving the error.
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